Terms & Conditions
TERMS AND CONDITIONS
Last updated: 11.06.26
These terms ("Terms") govern your use of www.brandfleet.co.uk ("the website") and any services provided by Brand Fleet.
Brand Fleet is a trading name of FPL Signs Limited ("we", "us", "our"), a company registered in England and Wales under company number 11197403, with its registered office at Unit 2, 106 Hawley Ln, Farnborough GU14 8JE.
By accessing the website or engaging us for services, you agree to these Terms. If you do not agree, please do not use the website or our services.
1. ABOUT US AND HOW TO CONTACT US
Email: hello@brandfleet.co.uk
2. USE OF THE WEBSITE
You may use the website for lawful purposes only. You must not:
- Use the website in any way that breaches applicable law or regulation
- Use the website to transmit malicious code or attempt to gain unauthorised access
- Copy, reproduce or commercially exploit website content without our written permission
- Misuse our trade marks, logos or branding
We may suspend, withdraw or restrict access to the website at any time without notice.
3. INTELLECTUAL PROPERTY
All content on the website, including text, graphics, photography, code, brand names and logos, is owned by or licensed to Brand Fleet and is protected by copyright, trade mark and other intellectual property laws.
You may not reproduce, distribute, modify or republish any content without our prior written consent, except for personal, non-commercial viewing.
Where you supply us with artwork, logos or brand assets for use in delivering a project, you confirm that you have the necessary rights to do so and grant us the licence required to produce, install and (where agreed) store the work as part of our ongoing service.
4. QUOTES AND ORDERS
We reserve the right to amend pricing where:
- Vehicle specifications change
- Artwork is supplied in a non-production-ready format requiring additional work
- Material costs change significantly between quote and production
- Additional services are added to the original scope
Any amendments will be agreed with you in writing before work proceeds.
5. PRICES AND PAYMENT
All prices are quoted in GBP and are exclusive of VAT unless stated otherwise.
Payment terms will be confirmed in your quote and/or order confirmation. Standard terms are:
- Deposit (typically 50%) payable on order confirmation for bespoke production work
- Balance payable on completion, prior to delivery or installation
- Account customers: payment in line with agreed credit terms
We accept payment by bank transfer, direct debit or other methods confirmed at the point of order. Late payments may incur interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
6. CANCELLATION
Once production has started, orders cannot be cancelled without charge. Cancellation charges will reflect the costs already incurred, including materials, design, artwork preparation and labour.
For orders cancelled before production commences, any deposit paid will be refunded less any reasonable costs already incurred (such as design or artwork work).
7. DELIVERY, FITTING AND INSTALLATION
We will agree delivery, fitting or installation dates with you in advance and make reasonable efforts to meet them.
Where vehicles are brought to our facility for fitting, vehicles remain your responsibility while in transit to and from our site. We will take reasonable care of vehicles while in our care during fitting work.
Where we attend your site for fitting or installation, you are responsible for providing safe, suitable working conditions including (where required) covered or weatherproof space, access to power, and authorised vehicles ready at the agreed time.
Delays caused by:
- Vehicles arriving late or in poor condition
- Artwork not being approved in time
- Site access issues
- Weather conditions where outdoor fitting is required
may result in revised timelines, and we reserve the right to charge for additional time or rescheduling where these delays are outside our reasonable control.
8. ARTWORK AND PROOFS
You are responsible for checking and approving all artwork, proofs and specifications before production begins. Once approved, we cannot accept liability for errors in approved artwork, including spelling mistakes, incorrect colours, or specification inconsistencies.
Where artwork is supplied by you, you confirm that it is production-ready and that you hold all necessary rights to use it.
9. WARRANTIES AND LIABILITY
We warrant that our work will be carried out with reasonable skill and care and to a standard consistent with industry expectations.
Where defects in materials or workmanship occur within a reasonable period after installation, we will repair or replace the affected work at our discretion. Standard warranty periods on materials follow the manufacturer's warranty for the specific media or substrate used.
This warranty does not cover:
- Damage caused by accident, misuse or negligence
- Damage caused by third parties (e.g. jet washing at incorrect pressure)
- Normal wear and tear
- Fading or weathering beyond expected material life
- Removal damage where graphics are removed by anyone other than Brand Fleet
To the fullest extent permitted by law, our total liability under any contract is limited to the value of the order in question. We are not liable for indirect, consequential or economic losses, including loss of profit, business interruption or loss of business opportunity.
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under English law
10. CLIENT OBLIGATIONS
You agree to:
- Provide accurate vehicle information, artwork and project specifications
- Make vehicles available at agreed times and in suitable condition for fitting
- Approve proofs and specifications within reasonable timeframes
- Pay invoices in line with agreed terms
- Notify us promptly of any concerns or defects following installation
11. TERMINATION
We may terminate or suspend services if:
- Payments are not received in line with agreed terms
- You materially breach these Terms
- Continued provision of services becomes unlawful or impractical
Termination does not affect any rights or obligations accrued before the date of termination.
12. DATA PROTECTION
Our handling of personal data is set out in our Privacy Policy at HERE.
13. CONFIDENTIALITY
Both parties agree to treat as confidential any commercially sensitive information shared during the course of a project, including brand assets, artwork in development, pricing and project specifications.
14. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, government action, industrial disputes, supply chain failures, pandemics, or extreme weather.
15. GENERAL
These Terms constitute the entire agreement between us and supersede any previous agreements. No amendment is binding unless agreed in writing.
If any provision is found to be unenforceable, the remainder of these Terms will continue to apply.
Failure to enforce any right does not constitute a waiver of that right.
16. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Continued use of our services after changes have been published constitutes acceptance of the updated Terms.